Tell us about your project — our engineers respond within 24 hours.
Not the biggest. Not the cheapest. But the one you can actually call when something goes wrong — and we'll pick up.
To cut a simple 3D curve, I had to go through a dozen steps — export from CAD, import, set hundreds of points... My operator is a skilled welder. He couldn't figure it out.
Quora · r/manufacturingGetting a replacement part from our Asian supplier took three weeks. Three weeks of downtime for one small component. And the time zone difference meant every email was a 24-hour waiting game.
CNCzone ForumThe machine ran well for the first six months, then accuracy started to drift. Cutting a 2-meter part, the final deviation reached 3mm. Recalibration was a complicated process, and the manual translation was terrible.
YouTube · 3D laser cutter reviewThese are the questions we get asked before every project. Here's exactly how we respond.
We tried others. The truth is, a cheaper robot costs more over five years — in downtime, in recalibration, in support calls that go unanswered. FANUC has the deepest service network in China, the most reliable controller, and a parts supply chain that actually works. We made the decision in 2012 and we've seen no reason to change it.
Result: 13 years, zero platform switchesYou call us. A real engineer answers — not a ticketing system. For software issues, we're typically resolving within hours remotely. For hardware, we dispatch. We keep critical spare parts on hand specifically to avoid long lead times. Our goal is simple: your machine runs.
Most issues resolved within 24 hoursSend us the drawings or a sample part. We'll run it through our application engineering team and give you a straight answer — not a sales pitch. If we think it's not the right fit for 3D laser cutting, we'll tell you that too. We'd rather lose the deal than oversell.
Free cutting sample evaluation before any commitmentStandard configurations ship in 60–90 days. Custom automation lines take longer — we'll give you a precise schedule with milestones before you sign anything. We don't give optimistic timelines to close deals. We give accurate ones so you can plan your production.
Schedule commitment in writing before contractProbably. We've worked across automotive structural parts, construction machinery, new energy battery trays, aerospace components, medical equipment frames, and general metal fabrication. If you're in one of these sectors, we can show you relevant cutting samples and talk to you about application-specific challenges we've already solved.
6+ industries, 500+ completed projectsAfter 13 years and 500+ installations, we've learned what confuses operators and eliminated those steps. We use FANUC ROBOGUIDE — the same software we program with every day — and we pre-build templates for your specific part family before handover. Your operator isn't starting from scratch; they're learning a workflow we've already simplified.
Wiring is the same story. Every cabinet we build is labeled, documented, and laid out the same way across all our machines. If your maintenance team needs to trace a fault, they can. No mystery boxes, no guesswork.
Most operators productive within 3 days of on-site trainingNot a marketing checklist. Things our customers have verified over 13 years.
Direct access to FANUC technical support, genuine parts, and firmware updates. Not a reseller — a certified integrator.
FANUC's absolute encoder maintains accuracy across temperature changes, shift changes, and years of continuous production.
We evaluate your part geometry before quoting. If 3D laser isn't the right tool for your job, we tell you — even if it costs us the deal.
A named engineer assigned to your account. One number to call. Response within 4 hours on business days — contractually guaranteed.
Robot, cutting head, laser source, safety enclosure, programming software — we supply and support the entire cell, not just the robot arm.
500+ machines installed. Customers in automotive, construction, new energy and aerospace — with references available on request.
Real applications. Real results. No stock photography.
A tier-1 automotive supplier needed to trim ultra-high-strength hot-stamped steel A-pillars with ±0.15mm tolerance. Traditional dies cracked within weeks. Our FANUC M-20iD/12L system replaced four die sets and runs two-shift production with no recalibration.
Q690 high-strength steel, 25mm thick, complex multi-axis profiles on excavator boom arms. The customer had tried two other suppliers — both failed on fixture repeatability. We solved it with a dual-positioner setup and ROBOGUIDE offline simulation.
Large-format aluminum battery tray enclosures for an EV manufacturer. 300+ hole patterns per part, tight positional tolerance on mounting faces. Single robot cell replaced a bank of drill presses and reduced cycle time from 22 minutes to 6.
Not a sales call. A real conversation about whether we're the right fit for your application.